Business Analyst, Operations Management
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- 📅
- Apr 26, 2022 Post Date
Grow with the best. Join a smart, creative, and inspired team that accomplishes operational excellence. The Stantec community unites more than 25,000 employees working in over 400 locations across 6 continents.
Your Opportunity
As a member of the Business Experience (BX) Operations Management team, we are looking for a creative problem solver who is passionate about improving the experience our leaders have in effectively managing their workforce and financials.
To accomplish this, you will take a disciplined agile approach working with stakeholders to understand business requirements, engaging with our application development teams to translate them into application requirements, and ensuring that the solutions meet the business requirements throughout the software development lifecycle.
This position can be based out of any of our Stantec offices, offering a flexible remote/hybrid working environment.
Your Key Responsibilities
- Engaging with key stakeholders to maintain an understanding of the business domain and current and future needs.
- Analyzing current state business processes, identifying pain-points, and developing recommendations for process/system improvement.
- Scoping business requirements and formulating a plan with the technical teams to optimally solicit detailed requirements to design and develop the solution most efficiently.
- Combining your domain experience with the business analysis discipline to perform the following activities:
- Conducting stakeholder workshops to elicit requirements.
- Developing process models and other project deliverables using Confluence, Jira, GitLab or Microsoft Office tools such as Word, Excel, Visio, and PowerPoint.
- Assisting with technology assessment and selection.
- Researching, recommending, and implementing system solutions.
- Working with stakeholders to develop business practice and policy documentation.
- Facilitating formal user acceptance testing and participating in testing activities such as test case creation, execution, and issue resolution.
- Adhering to Stantec’s Solution Delivery Framework and Change Management practices.
- Collaborating with business analysts in other business domains (Finance, IT, Payroll, Project Delivery, Project Accounting, Marketing, etc.) to ensure cross-functional requirements and impacts to other stakeholders are considered.
- Processing service requests, coordinating and participating in testing and implementation for large scale upgrades and integrations.
- Assisting with day-to-day operational issues.
Your Capabilities and Credentials
- Strong customer service focus with demonstrated interpersonal skills.
- Excellent verbal and written communication skills.
- Strong organizational, time management, problem solving, and analytical skills.
- Detail-oriented with high-degree of critical thinking.
- Highly self-motivated and directed.
- Excellent team player demonstrated by being held accountable to other team members while also holding other team members to their tasks.
Education and Experience
- Business Analysis experience working in a complex business environment.
- Minimum of 5 years of experience in a related field. A/E industry experience in operations considered an asset.
- Experience eliciting and documenting high-level and detailed requirements, including use cases, stories, and epics.
- Experience in test planning, preparation, and execution. Experience with QA testing tools a definite asset.
- Understanding and experience working with agile development practices would be a significant asset.
- Post-secondary degree; ideally related to Business or Management Information Systems. A professional accounting designation and/or IIBA certification, or substantial progress towards one, would be a significant asset.
- Proficiency in Microsoft office applications including Excel, Word, PowerPoint, SQL, Access, Power BI.
- Familiarity with ITIL (IT Infrastructure Library).
- Familiarity with Jira, Gitlab or Confluence
This description is not a comprehensive listing of activities, duties or responsibilities that may be required of the employee and other duties, responsibilities and activities may be assigned or may be changed at any time with or without notice.
Stantec is a place where the best and brightest come to build on each other’s talents, do exciting work, and make an impact on the world around us. Join us and redefine your personal best.